NTS will provide FREE Software support for current customers. This includes software installations, rollover data, and data conversions. The FREE support does not cover Network Set-up or Network configurations. NTS has the resources available for Network Set-up and Configurations and is billed at a rate of $100 per hour. NTS also provides IT support agreements that include a discounted hourly rate of 50% ($50 per hour) the following services:

IT Support Services Network Design, Administration and Maintenance Software Development PC Repair Security 24/7 Network Monitoring

For additional information on NTS Network Services please visitwww.ntslink.net.

Current Customer Definition: A current customer is defined as an active customer and/or a new/potential customer with our complimentary software. A current customer will remain a current customer until Jan 31st the next year. For example: A customer that purchased software July 6, 2006 will remain a current customer status for FREE software support until Jan 31st 2008.

There will be 2 different scenarios for paid support for TaxVision customers they are further defined below.

Network Support In the case a current or non-current customer needs per case network support ($100 per hour) or under an IT support Agreement then this needs to be referred to IT sales department for completion and project management. Non-Current TaxVision/EFI customer support In some cases we have clients that are not current customers and want prior year support for TaxVision/EFI. After the determination has been made the client is a non-current customer then Tech needs to quote the customer and make sure billing is done with the customer as well.